The Importance of Facility Management in a Competitive Business Environment

In today’s competitive world, any enterprise needs quality infrastructure, employee satisfaction, and efficient management and retainment of skilled workforce to succeed as an organization. These are the prerequisites that help companies actualize their goals of profitability and enhanced customer satisfaction at effective cost. This is where facility management service providers have gained prominence as a value adder to the business.

Facility Management comprises of multiple disciplines, from managing daily activities in an office to analyzing and fulfilling future demands. Facility management has become a vital part of any organization, whether big or small, that provides operational business support. With a team of professionally trained staff, facility managers ensures operational functionality of the commercial or residential environment by bringing people, place, process, and technology together. Thus, it has established itself as the backbone of an organization as it bridges people, functions and productivity to achieve improved results.

The functions and responsibilities that were earlier passed off to HR and Administration are now being recognized as specialized services. Today, both customers and employees demand global standards at work place, and hence, the scenario demands the incorporation of specialized facility management provider within the organization.
The activities of facility management span across various dimensions like organization resource management, asset management, procurement, employee safety and services, among others. To retain talent, apart from a brand name and remuneration, quality work ambience has become vital for any organization to attract and retain the talent pool.

With an emerging market and new priorities, facility managers have become indispensable and essential part of the decision-making authority of an organization. The scope of work for a facility manager encompasses disaster recovery, continuity planning and ensure ethical business practices to ensure that everything is at its optimal so that the company and employees can concentrate on their core responsibility.

Hence, facility management has grown as a specialized field, which demands perfection. With the advent of strategic facility planning, facility management service providers have incorporated the latest technology to maximize productivity which makes it more cost-effective. The utilization of central monitoring infrastructure and implementation of management tools, like SWOT and GAP analysis, the facility industry has become more powerful and efficient than ever before.